Refund and Cancellation Policy

1. General Policy

At DivinePurohit, we strive to provide excellent astrological services. However, we understand that sometimes you may need to cancel or request a refund. This policy outlines our refund and cancellation procedures.

2. Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of your current billing period.

• No cancellation fees apply
• You will continue to have access to premium features until the end of your billing period
• Automatic renewal will be disabled upon cancellation

3. Refund Eligibility

Refunds may be considered in the following circumstances:

• Technical issues preventing service access
• Duplicate payments made in error
• Service not delivered as described
• Billing errors on our part

4. Refund Timeframes

5. Non-Refundable Items

The following are generally not eligible for refunds:

• Services already consumed or delivered
• Personalized readings and consultations
• Downloaded content or reports
• Services used beyond the refund period

6. Refund Process

To request a refund:

1. Contact our support team at support@divinepurohit.in
2. Provide your order number and reason for refund
3. Our team will review your request within 2-3 business days
4. If approved, refunds will be processed within 5-10 business days
5. Refunds will be credited to your original payment method

7. Payment Method Refunds

Refunds will be processed to the original payment method used for the transaction. Processing times may vary depending on your payment provider:

• Credit/Debit Cards: 5-10 business days
• Net Banking: 3-7 business days
• UPI: 1-3 business days
• Wallets: 2-5 business days

8. Chargeback Policy

If you initiate a chargeback or dispute with your bank or credit card company, we will cooperate with the investigation. However, we reserve the right to suspend your account during the dispute process.

9. Service Interruptions

In case of extended service interruptions due to technical issues on our end, we may provide service credits or refunds at our discretion.

10. Changes to Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

11. Contact Information

For refund requests or questions about this policy, please contact us at: